PERSPEKTIF UNDANG-UNDANG PERLINDUNGAN KONSUMEN TERHADAP KOTAK MISTERI (MYSTERY BOX)

Muhammad Rifqi Eka Nurfitrah, Asram A.T Jadda, Wahyu Rasyid, Hartono Hamzah, Nurhaedah Hasan

Abstract


This study aims to determine the concept of Mystery Box buying and selling
activities in E-Commerce and to determine the validity of Mystery Box buying and
selling activities online in E-Commerce according to the Consumer Protection
Law, using qualitative descriptive data analysis. The findings obtained from this
study include: (1) The legal perspective on the concept of Mystery Box buying
and selling in E-Commerce is that the buying and selling activities of mystery
boxes are in accordance with the applicable regulations in Indonesia, namely
Article 1320 of the Civil Code, Law of the Republic of Indonesia Number 8 of
1999 concerning Consumer Protection, Article 46 paragraph (2) of Government
Regulation Number 71 of 2019 concerning the Implementation of Electronic
Systems and Transactions, and Islamic Law. (2) The legality of online Mystery
Box buying and selling activities in E-Commerce applications based on the
Consumer Protection Act and several other applicable supporting regulations is
invalid, far from fair or ideal, because there are still many sellers who violate
applicable legal regulations.


Keywords


Consumer Protection Act; Mystery Box; E-Commerce.

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DOI: http://dx.doi.org/10.31314/atlarev.v5i2.4839

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