Strategi Penggunaan Training dan Daily Worker pada Masa Pandemi Covid-19 Serta Dampak terhadap Peningkatan Kinerja di The Kanjeng Hospitality Management Bali

Hilda Apriani, Amirosa Ria Satiaji, I Ketut Murdana

Abstract


The Covid 19 pandemic that has occurred from 2020 until now has greatly affected every business. The world of Bali tourism is very impacted by the occurrence of this pandemic. The hotel business sector that is still operating carries out strategies that can save and make business operations run well. Kanjeng Hospitality Management, as a company engaged in the hospitality sector, has implemented an efficiency strategy by using training and daily workers to support the company's operations during the pandemic. This study was conducted to analyze the strategy using the SWOT method (strengths, weaknesses, opportunities, threats). The results of data collection show that the strategy of using training and daily workers is effective in saving the salary budget up to 50% of the normal budget. Training and daily workers also have good productivity because they are able to complete work well. Although it does not have a significant impact in improving the performance of permanent employees, this strategy is an aggressive strategy, because it has great strengths and opportunities so that it can be maximized to bring about increased business operations.


Keywords


Strategy; Performance; Training and Daily Worker

Full Text:

PDF

References


Abidah, S. N. 2017. "BAB II TINJAUAN PUSTAKA Pekerja Harian Lepas". https://repository.ump.ac.id/4588/3/SUFI%20NUR%20ABIDAH%20BAB%20II.pdf (diakses pada 18 Februari 2022)

Adiyanto, Kevin. 2018. Rekrutmen Tenaga Daily Worker di Hotel Studi Deskriptif Tentang Proses Perekrutan Tenaga Daily Worker di Hotel The Alana Surabaya. Tugas Akhir D3, Universitas Airlangga.

Elianti. 2020. Pengaruh Disiplin Kerja Terhadap Kinerja Pegawai Pada Kantor Badan Pertanahan Nasional Kabupaten Wajo. Skirpsi. Makassar: Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Makassar.

Kristina, Ni Made Rai. 2020. Pemulihan Ekonomi Pariwisata Bali di Era New Normal. Jurnal Pariwisata Budaya Vol. (1) No (2). Lesmana, I Gde Putu Yoga & Purwanti, Putu Ayu Pramitha. 2020. Penyerapan Tenaga Kerja Pada Sektor Pariwisata di Kabupaten Badung. E-Jurnal EP Unud, 9 [4] : 843 – 872.

Maarif , Ibnul. dkk. 2019. Strategi Perencanaan Manajemen Sumber Daya Manusia di Hotel The Patra Resort and Villas Bali Kabupaten Badung Bali. Jurnal Kepariwisataan dan Hospitalitas Vol. (3) No (1).

Mahyudin dan Suradi. 2018. Pentingnya Komunikasi Receiving Dengan Purchasing Saat Penerimaan Barang Guna Meminimalisir Terjadinya Kesalahan Di Hotel Grand Aston Yogyakarta. Jurnal Ilmu Khasana, Akademi STIPARY Jogja Vol. (9) No. (1).

Malayu, Hasibuan. 2002. Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara hlm.135

Mulyadi. 2010. Diagnosis Strategi Kesulitan Belajar & Bimbingan Terhadap Kesulitan Belajar Khusus. Yogyakarta: Nuha Litera

Prastika, Yulien & Sunarta, I Nyoman. 2018. Studi Perkembangan Pariwisata Dan Pengaruhnya Pada Lingkungan Fisik Di Pantai Balangan, Desa Ungasan, Jimbaran. Jurnal Pariwisata Vol. (6) No (1).

Priartini, Rahmawati. 2020. Analisis Proses Rekrutmen Daily Worker pada Holiday Inn Express Baruna Bali. Jurnal Manajemen Perhotelan dan Pariwisata Vol (3) No (2).

Purwahita, Ribeka Martha, dkk. 2021. Dampak Covid-19 Terhadap Pariwisata Bali ditinjau Dari Sektor Sosial, Ekonomi, dan Lingkungan (Suatu Tinjauan Pustaka). Jurnal Kajian dan Terapan Pariwisata Vol. (1) No. (2).

Rahim, Rahman & Radjab, Enny. 2017. Manajemen Strategi. Makassar: Lembaga Perpustakaan dan Penerbitan Universitas Muhammadiyah Makassar

Rihardi, E. L. 2021. Pengembangan Manajemen Sumber Daya Manusia Sebagai Keunggulan Kompetitif pada Industri Pariwisata dan Perhotelan. Jurnal Ilmiah Manajemen vol (2) No(1).

Sedarmayanti. Manajemen Sumber Daya Manusia. Bandung: PT Refika Aditama hlm.10

Suarka, Fanni, M. 2016. Peranan Karyawan Training (Trainee Staff) Dalam Memberikan Pelayanan Kepada Wisatawan di Ramada Bintang Bali Hotel Kuta Bali. Skripsi. Denpasar: Program Studi Diploma IV Pariwisata, Universitas Udayana.

Sudarmanto. 2009. Kinerja Dan Pengembangan Kompetensi SDM, Yogyakarta: Pustaka Pelajar.

Sulastri, L., & Uriawan, W. 2020. Pengaruh Lingkungan Kerja, Motivasi dan Efikasi Diri Terhadap Kinerja Pegawai di Era Industri 4.0. Jurnal Ilmiah Manajemen 1 (1), 43-49.

Sumardiono. 2014. Apa Itu Homeschooling. Jakarta: PT. Gramedia

Sutrisno, Edy. 2011. Manajemen Sumber Daya Manusia. Jakarta: Kencana

Solihin, Ismail. 2012. Manajemen Strategik. Jakarta: Penerbit Erlangga.

Triyono , Ayon. 2012. Paradigma baru: Manajemen Sumber Daya Manusia. Jakarta: PT Suka Buku.

Wijaya, Bagus Kusuma & Mariani, Wayan Eny. 2021. Dampak Pandemi Covid-19 Pada Sektor Perhotelan di Bali. Warmadewa Management and Business Journal (WMBJ) Vol (3) No (1), Februari 2021; pp. 49-59.


DOI: http://dx.doi.org/10.31314/tulip.5.2.42-49.2022

Article metrics

Abstract views : 269 | views : 160

Refbacks

  • There are currently no refbacks.


Copyright (c) 2022 Tulisan Ilmiah Pariwisata (TULIP)

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.


Publisher:

Program Studi Pariwisata, Fakultas Ilmu Sosial, Universitas Muhammadiyah Gorontalo
Jl. Prof. Mansoer Pateda, Pentadio Timur, Gorontalo-Gorontalo
Email: [email protected]

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Web Analytics Made Easy - Statcounter
View Tulisan Ilmiah Pariwisata (TULIP) Stats