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| Issue |
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| Vol 12, No 2 (2023): December 2023 |
Public Value Public Services at R. Ali Manshur Jatirogo Regional Hospital |
Abstract
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Sunmainah Sunmainah, Ahmad Suprastiyo, Ida Swasanti |
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| Vol 14, No 2 (2025): December 2025 |
Transforming Local Governance through E-Government: Assessing the Effectiveness of Digital Sub-District Implementation |
Abstract
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Lidya Lin Purwanti, Bambang Irawan |
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| Vol 7, No 1 (2018): June 2018 |
Penguatan Kapasitas Puskesmas Sebagai Organisasi Publik (Kajian dalam Perspektif Teori Organisasi) |
Abstract
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Yusuf Gabriel Maniagasi |
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| Vol 9, No 2 (2020): December 2020 |
Model Public Private Partnership Penyediaan Infrastruktur Pelayanan Publik: Pengalaman Indonesia dan India |
Abstract
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Muhammad Tang Abdullah |
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| Vol 11, No 2 (2022): December 2022 |
Complaint Management System Analysis: Online Community Aspiration And Complaint Services |
Abstract
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Heriyanto Heriyanto, Melty Oktavianda, Lia Suprihartini |
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| Vol 10, No 2 (2021): December 2021 |
Acceleration of Public Services Through the Program E-Village in Improving Village Government in Pematang Johar Village |
Abstract
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Agung Saputra, Khaidir Ali, Siti Hajar |
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| Vol 8, No 2 (2019): December 2019 |
Inovasi Pelayanan Kesehatan Di Rumah Sakit Umum Daerah Kota Pariaman |
Abstract
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Bobi Rizki Ananda, Roni Ekha Putera, Ria Ariany |
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| Vol 15, No 1 (2026): June 2026 |
Inclusive Service and Equity for Persons with Disabilities in the Muara Enim District Police Resort Environment |
Abstract
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Muhammad Firdaus Febriansyah, Trecy Austin, Martina Martina |
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| Vol 14, No 2 (2025): December 2025 |
Effectiveness of Digital Literacy Interventions on the Adoption of the Jaminan Kesehatan Nasional, Mobile Application: The Technology Acceptance Model Approach |
Abstract
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Hartati Inaku, Nur Uyuun I. Biahimo |
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| Vol 15, No 1 (2026): June 2026 |
Citizen Centric Service at Sukabumi City Investment Office and One Stop Integrated Services |
Abstract
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Ghefira Rachima M. Noor, Dian Purwanti, M. Rijal Amirulloh |
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| Vol 12, No 1 (2023): June 2023 |
Evaluation Program in Handling Cities without Slum Settlements (Kotaku) in Sukabumi City |
Abstract
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Alfian Dwi Cahya, Andi Mulyadi, Rizki Hegia Sampurna |
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| Vol 10, No 1 (2021): June 2021 |
Policy Implementation Direct Cash Assistance Program in Corona Virus Disease (COVID-19) in Tondegesan Village Kawangkoan Sub District |
Abstract
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Fitri H Mamonto, Thelma Wawointana, Gloria Ervinsky Moningka |
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| Vol 14, No 2 (2025): December 2025 |
Evaluation of Good Governance Implementation in Digital Transformation of Public Services |
Abstract
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Frangky Erwin Dede Robial, Lady Grace Jane Giroth, Verselia Salindeho |
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| Vol 9, No 2 (2020): December 2020 |
Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar Regency |
Abstract
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Gita Susanti, Rifany Rifany |
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| Vol 4, No 2 (2015): December 2015 |
PERAN KOMUNIKASI PUBLIK DALAM PELAYANAN BANTUAN SOSIAL PADA BAGIAN KESEJAHTERAAN RAKYAT SEKRETARIAT DAERAH KABUPATEN BONE BOLANGO |
Abstract
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Sri Handayani Suprapto |
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| Vol 8, No 2 (2019): December 2019 |
Adopsi Inovasi Layanan Antar Jemput Ijin Bermotor Pelayanan Terpadu Satu Pintu Provinsi DKI Jakarta |
Abstract
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Dani Setiarini, Achmad Lutfi |
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| Vol 15, No 1 (2026): June 2026 |
Quality of Service of the Bandar Deli Passenger Terminal, Belawan Port at PT PELINDO I |
Abstract
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Ahmad Fauzan, Asima Yanty Sylvania Siahaan |
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| Vol 6, No 2 (2017): December 2017 |
Kualitas Pelayanan Publik di Desa Potanga Kecamatan Boliyohuto Kabupaten Gorontalo |
Abstract
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Widya Kurniati Mohi, Irmanovika Mahmud |
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| Vol 14, No 2 (2025): December 2025 |
The Policy of the Government of the Republic of Indonesia in Handling the Status of Citizens of Indonesian Descent in the Southern Philippines |
Abstract
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Michael Mamentu, Joyce Jacinta Rares |
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| Vol 14, No 2 (2025): December 2025 |
Implementing the Balanced Scorecard in Government Organizations: A Systematic Literature Review |
Abstract
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Wahyono Wahyono, Yuliusman Yuliusman, Wirmie Eka Putra, Fitrini Mansur |
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| Vol 11, No 1 (2022): June 2022 |
Explaining Compensation Satisfaction Among Public Officers from Equity and Expectancy Perspective |
Abstract
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Hasrudy Tanjung, Iin Agustina, Hafid Aditya Pradesa |
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| Vol 5, No 2 (2016): December 2016 |
Kualitas Pelayanan Pegawai di Kantor Camat Dungingi Kota Gorontalo |
Abstract
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Yulita K Puluadji, Abdurrahman Pakaya, Lucyane Djafar |
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| Vol 13, No 2 (2024): December 2024 |
The Role of Government in the Issue of Legalizing Marijuana for Medical Purposes in Indonesia (in Press) |
Abstract
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Putri Manja Yanti Mingka, Endang Larasati, Dyah Lituhayu |
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| Vol 14, No 2 (2025): December 2025 |
Bureaucracy Neutrality in The Post of The Simultaneous Regional Elections in Karawang Regency in 2024 |
Abstract
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Jhodie Faja Agustian, Dede Sri Kartini, Neneng Yani Yuningsih |
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| Vol 10, No 1 (2021): June 2021 |
Effectiveness of Waste Management in Bitung City Environmental Agency |
Abstract
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Audy G H Lengkong, Lexi Lumingkewas, Fitri H Mamonto |
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| Vol 14, No 2 (2025): December 2025 |
Analysis of Business Licensing Service Quality in the Central Java Provincial Government |
Abstract
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Arya Parama Widya, Ida Hayu Dwimawanti, Augustin Rina Herawati |
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| Vol 13, No 2 (2024): December 2024 |
The Role of the Election Organizer Honorary Council in Building Public Trust in Elections |
Abstract
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Vransiska Fami Arizona |
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| Vol 15, No 1 (2026): June 2026 |
The Effectiveness of The Integrated Service Center for Women and Children Empowerment (P2TP2A) Child Abuse Hotline |
Abstract
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Devina Nabila Utama, Yanto Heryanto |
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| Vol 15, No 1 (2026): June 2026 |
Effectiveness of The Public Service Mini Mall (MMPP) Sukodono District Sidoarjo Regency |
Abstract
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Riska Ayu Rahmaida, Muhammad Agus Muljanto |
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| Vol 15, No 1 (2026): June 2026 |
Implementation of Structuring and Empowering Street Vendors on Ahmad Yani, Sukabumi City |
Abstract
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Nasywa Dini, Muhammad Rijal Amirulloh, Andi Mulyadi |
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| Vol 12, No 2 (2023): December 2023 |
Public Service Responsiveness: Handling Homeless People with Psychotics in the UPTD Liponsos Keputih Surabaya |
Abstract
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Oktarizka Reviandani, Gloria Miagina Palako Djurubassa, Katerina Bataha |
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| Vol 14, No 1 (2025): June 2025 |
Effectiveness of the Lontong Balap Program in Population Administration Services in The City of Surabaya Which Requires Court Determination |
Abstract
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Yayuk Nur Arofah, Sri Wibawani |
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| Vol 10, No 2 (2021): December 2021 |
Millennial Leadership Style of Public Services in The Society 5.0 Era |
Abstract
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Dwi Indah Yuliani Solihin, Asna Aneta |
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| Vol 14, No 1 (2025): June 2025 |
Public Service Innovation Based on Artificial Intelligence Technology in the Protection of Citizens Abroad: A Comparative Study of Indonesia and Singapore |
Abstract
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Anisa Kesuma Arum, Martani Huseini |
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| Vol 14, No 2 (2025): December 2025 |
Collaborative Governance in The Lontong Kupang Program of The Surabaya City Government |
Abstract
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Septian Aditya Saputra, Sri Wibawani |
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| Vol 5, No 2 (2016): December 2016 |
Prosedur Pelayanan Publik (Studi Kasus Penanganan Pelayanan Pembuatan Surat Pengantar Akta Kelahiran di Desa Modelidu Kecamatan Telaga Biru) |
Abstract
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Yanti Abas, Abdurrahman Pakaya, Trisusanti Lamangida |
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| Vol 14, No 2 (2025): December 2025 |
The Influence of Leadership Style and Work Motivation on Employee Performance at the Regional Office of the Directorate General of Immigration in Riau Province |
Abstract
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Lince Lestaria, Meizy Heriyanto, Sri Sediyaningsih |
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| Vol 5, No 2 (2016): December 2016 |
Pelayanan Publik di Kantor Desa Bulontio Barat Kecamatan Sumalata Kabupaten Gorontalo Utara |
Abstract
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Rafiq Madjham, Lucyane Djafar, Lukfiah I Radjak |
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| Vol 2, No 2 (2013): December 2013 |
KUALITAS APARATUR DALAM MENINGKATKAN PELAYANAN PUBLIK DI KANTOR LURAH PULUBAALA KECAMATAN KOTA TENGAH KOTA GORORNTALO |
Abstract
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Franky Djafar, Djafar Amin, Usan Bagou |
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| Vol 15, No 1 (2026): June 2026 |
Work-Life Balance as a Predictor of Performance in Female Workers in the Public Sector in the Digital Era |
Abstract
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Dewi Sulfa Saguni, Muhammad Hidayat Djabbari, Fetni Fetni, Mardiana Mardiana, Risman Risman |
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| Vol 6, No 2 (2017): December 2017 |
Partisipasi Masyarakat Dalam Perencanaan Pembangunan di Desa Jatimulya Kabupaten Boalemo |
Abstract
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Muh. Firyal Akbar, Srihandayani Suprapto, Surati Surati |
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| Vol 6, No 1 (2017): June 2017 |
Kualitas Pelayanan Publik Dalam Penyediaan Air Bersih Di Desa Bulontio Barat Kecamatan Sumalata Kabupaten Gorontalo Utara |
Abstract
PDF (Bahasa Indonesia)
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Apris A Tilome, Rusli Abd Idji, Rita Lakoro |
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| Vol 8, No 1 (2019): June 2019 |
E-Government dengan Pemanfaatan Web OpenSID dalam Pelayanan Publik di Nagari Tanjung Haro Sikabu-kabu Padang Panjang |
Abstract
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Hazid Jalma, Roni Ekha Putera, Kusdarini Kusdarini |
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| Vol 13, No 2 (2024): December 2024 |
Quality of Public Services Through Online Single Submission (OSS) at the Blora Investment and One-Stop Integrated Service Office |
Abstract
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Heni Listiana Puspitasari, Ahmad Suprastiyo, Junadi Junadi |
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| Vol 13, No 2 (2024): December 2024 |
The Implementation of Disaster Resilient Tourism Development Policy in the Padang City |
Abstract
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Taufani Ahmad, Roni Ekha Putera, Hendri Koeswara |
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| Vol 12, No 2 (2023): December 2023 |
Efficiency of Village Government Administration Information System Applications in realizing Public Information Openness |
Abstract
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Amanda Putri, Ahmad Taufiq, Ida Swasanti |
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| Vol 9, No 1 (2020): June 2020 |
Kepercayaan Publik (Public Trust) Terhadap E-Government : Studi Kasus Penggunaan E-Mobile BPJS Kesehatan Di Kota Makassar |
Abstract
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Sitti Mirsa Sirajuddin, A . Atrianingsi |
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| Vol 14, No 2 (2025): December 2025 |
Community Participation in Household Waste Management through the Reduce, Sort, and Utilize Program in Bandung City, Indonesia |
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Indah Permata Ayunda, Samugyo Ibnu Redjo, Antik Bintari |
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| Vol 8, No 2 (2019): December 2019 |
Implementasi Kebijakan Beasiswa Bidikmisi: Studi Kasus di Universitas Diponegoro (2018) |
Abstract
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Ali Roziqin, Irfan Murtadho Yusuf |
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