| Issue | Title | |
| Vol 7, No 2 (2018): December 2018 | Kualitas Pelayanan Masyarakat di Kecamatan Bontobahari Kabupaten Bulukumba | Abstract PDF |
| Andi Risma Jaya | ||
| Vol 14, No 2 (2025): December 2025 | Transforming Local Governance through E-Government: Assessing the Effectiveness of Digital Sub-District Implementation | Abstract PDF |
| Lidya Lin Purwanti, Bambang Irawan | ||
| Vol 15, No 1 (2026): June 2026 | Quality of Service of the Bandar Deli Passenger Terminal, Belawan Port at PT PELINDO I | Abstract PDF |
| Ahmad Fauzan, Asima Yanty Sylvania Siahaan | ||
| Vol 8, No 2 (2019): December 2019 | Adopsi Inovasi Layanan Antar Jemput Ijin Bermotor Pelayanan Terpadu Satu Pintu Provinsi DKI Jakarta | Abstract PDF |
| Dani Setiarini, Achmad Lutfi | ||
| Vol 8, No 2 (2019): December 2019 | Inovasi Pelayanan Kesehatan Di Rumah Sakit Umum Daerah Kota Pariaman | Abstract PDF |
| Bobi Rizki Ananda, Roni Ekha Putera, Ria Ariany | ||
| Vol 12, No 2 (2023): December 2023 | Public Value Public Services at R. Ali Manshur Jatirogo Regional Hospital | Abstract PDF |
| Sunmainah Sunmainah, Ahmad Suprastiyo, Ida Swasanti | ||
| Vol 7, No 1 (2018): June 2018 | Transparansi Pelayanan Izin Mendirikan Bangunan (IMB) di Kantor Badan Pelayanan Perizinan Terpadu Kabupaten Mamuju | Abstract PDF |
| Rudi Rudi, Muhammad Yunus, Hasrat Arief Saleh | ||
| Vol 10, No 2 (2021): December 2021 | Citizen’s Participation as Co-Producer in Licensing | Abstract PDF |
| Teuku Muhamad Rizki Ramadhan, Vishnu Juwono | ||
| Vol 14, No 2 (2025): December 2025 | Cross-Sector Collaboration, Organizational Commitment, and Service Innovation in the Premarital Counseling Program | Abstract PDF |
| Desi Masri, Juhari Juhari, Afrizal Afrizal | ||
| Vol 11, No 2 (2022): December 2022 | Improving the Quality of Public Services: Study of Implementation of Minimum Service Standards (SPM) | Abstract PDF |
| Safaruddin Safaruddin, Riskasari Riskasari, Masyitah Masyitah | ||
| Vol 14, No 2 (2025): December 2025 | Strategy of the Sidoarjo District Transportation Office in Improving Service Quality Through the Drive-Thru Driver's License Test | Abstract PDF |
| Muhammad Akbar Putra Handoyo, Bayu Priambodo | ||
| Vol 4, No 2 (2015): December 2015 | KUALITAS PELAYANAN PUBLIK DI KANTOR KECAMATAN BILUHU | Abstract PDF |
| Fitroy Ishak | ||
| Vol 7, No 1 (2018): June 2018 | Penguatan Kapasitas Puskesmas Sebagai Organisasi Publik (Kajian dalam Perspektif Teori Organisasi) | Abstract PDF |
| Yusuf Gabriel Maniagasi | ||
| Vol 13, No 2 (2024): December 2024 | E-Service Quality: an Empirical Study of The Halo Application at Aisyiyah Hospital Bojonegoro | Abstract PDF |
| Ahmad Sultan Daffa, Ana Kumalasari, Rupiarsieh Rupiarsieh | ||
| Vol 14, No 2 (2025): December 2025 | The Effectiveness of the e-SPM Application in Monitoring Regional Service Performance at the Directorate General of Regional Development, Ministry of Home Affairs | Abstract PDF |
| Rafel Lina, Khaerul Umam Noer | ||
| Vol 12, No 2 (2023): December 2023 | Public Service Responsiveness: Handling Homeless People with Psychotics in the UPTD Liponsos Keputih Surabaya | Abstract PDF |
| Oktarizka Reviandani, Gloria Miagina Palako Djurubassa, Katerina Bataha | ||
| Vol 5, No 2 (2016): December 2016 | Kualitas Pelayanan Pegawai di Kantor Camat Dungingi Kota Gorontalo | Abstract PDF |
| Yulita K Puluadji, Abdurrahman Pakaya, Lucyane Djafar | ||
| Vol 14, No 1 (2025): June 2025 | Effectiveness of the Lontong Balap Program in Population Administration Services in The City of Surabaya Which Requires Court Determination | Abstract PDF |
| Yayuk Nur Arofah, Sri Wibawani | ||
| Vol 11, No 2 (2022): December 2022 | Civil Servant Performance: Study on the Koperasi Daya Karya, Sintang District Education and Culture Office | Abstract PDF |
| Eka Apriyani, Annisa Rizqa Alamri, Syarifah Nurma Afhiani, Ahirul Habib Padilah, Dwi Nur Handayani | ||
| Vol 10, No 2 (2021): December 2021 | Millennial Leadership Style of Public Services in The Society 5.0 Era | Abstract PDF |
| Dwi Indah Yuliani Solihin, Asna Aneta | ||
| Vol 14, No 1 (2025): June 2025 | Public Service Innovation Based on Artificial Intelligence Technology in the Protection of Citizens Abroad: A Comparative Study of Indonesia and Singapore | Abstract PDF |
| Anisa Kesuma Arum, Martani Huseini | ||
| Vol 4, No 1 (2015): June 2015 | PERAN APARAT PEMERINTAH DALAM PELAYANAN ADMINISTRASI YANG EFEKTIF DI KECAMATAN KABILA KABUPATEN BONE BOLANGO | Abstract PDF |
| Tri Susanti Lamangida | ||
| Vol 14, No 2 (2025): December 2025 | Comparative Analysis of BNI Mobile Banking and Wondr by BNI Application Performance (Study on BNI Customers in Surabaya) | Abstract PDF |
| Ais Mariya Ulva, R. Yuniardi Rusdianto | ||
| Vol 10, No 1 (2021): June 2021 | Effectiveness of Waste Management in Bitung City Environmental Agency | Abstract PDF |
| Audy G H Lengkong, Lexi Lumingkewas, Fitri H Mamonto | ||
| Vol 14, No 2 (2025): December 2025 | Analysis of Business Licensing Service Quality in the Central Java Provincial Government | Abstract PDF |
| Arya Parama Widya, Ida Hayu Dwimawanti, Augustin Rina Herawati | ||
| Vol 14, No 1 (2025): June 2025 | A Paradox: The Declining Achievement of Minimum Education Service Standards vs the Increasing Non-Formal Education Targets | Abstract PDF |
| Wahyu Anugrah, Sulikah Asmorowati, Jusuf Irianto | ||
| Vol 9, No 2 (2020): December 2020 | Model Public Private Partnership Penyediaan Infrastruktur Pelayanan Publik: Pengalaman Indonesia dan India | Abstract PDF |
| Muhammad Tang Abdullah | ||
| Vol 11, No 2 (2022): December 2022 | The Quality of Human Resources in Improving Community in Bandar Lampung City | Abstract PDF |
| Ida Farida, Muhammad Ardiansyah, Masayu Nila Juwita | ||
| Vol 5, No 2 (2016): December 2016 | Prosedur Pelayanan Publik (Studi Kasus Penanganan Pelayanan Pembuatan Surat Pengantar Akta Kelahiran di Desa Modelidu Kecamatan Telaga Biru) | Abstract PDF |
| Yanti Abas, Abdurrahman Pakaya, Trisusanti Lamangida | ||
| Vol 5, No 2 (2016): December 2016 | Pelayanan Publik di Kantor Desa Bulontio Barat Kecamatan Sumalata Kabupaten Gorontalo Utara | Abstract PDF |
| Rafiq Madjham, Lucyane Djafar, Lukfiah I Radjak | ||
| Vol 2, No 2 (2013): December 2013 | KUALITAS APARATUR DALAM MENINGKATKAN PELAYANAN PUBLIK DI KANTOR LURAH PULUBAALA KECAMATAN KOTA TENGAH KOTA GORORNTALO | Abstract PDF |
| Franky Djafar, Djafar Amin, Usan Bagou | ||
| Vol 14, No 2 (2025): December 2025 | Collaborative Governance in The Lontong Kupang Program of The Surabaya City Government | Abstract PDF |
| Septian Aditya Saputra, Sri Wibawani | ||
| Vol 13, No 2 (2024): December 2024 | Quality of Public Services Through Online Single Submission (OSS) at the Blora Investment and One-Stop Integrated Service Office | Abstract PDF |
| Heni Listiana Puspitasari, Ahmad Suprastiyo, Junadi Junadi | ||
| Vol 15, No 1 (2026): June 2026 | Citizen Centric Service at Sukabumi City Investment Office and One Stop Integrated Services | Abstract PDF |
| Ghefira Rachima M. Noor, Dian Purwanti, M. Rijal Amirulloh | ||
| 1 - 34 of 34 Items | ||
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